Vacature: Customer Service Specialist IT – Hungarian

As a first point of contact for all questions about maintenance and repair, you know exactly what our customers need. To do this, you easily exchange information with other departments. You also take care of all incoming calls and tickets in a fast and precise way. Because you are this close with our customers, we would like to hear from you how we can keep improving our service.

Je grootste uitdaging

Your biggest challenge is looking after our customers’ best interest in combination with ARP’s goals. That will be your biggest challenge. Keeping customers happy is your biggest goal, but in this role you also generate leads for our sales department. Finding the perfect balance in all of this is what you do.

Welke eigenschappen bezit je?

  • Your characteristics:
  • Customer oriented
  • Entrepreneurial
  • Integrity
  • Flexibility in working times

Wat is jouw achtergrond?

  • Your background:

  • (Near)- native in Hungarian and fluent in English or Dutch

  • Education or experience in IT

  • You have worked with ERP-systems before

Wat zijn jouw sterke punten?

  • Your strengths:

  • You are multilingual

  • You are service oriented

  • You have commercial insight and are capable to spot opportunities

  • You take the lead and question the status quo

  • You are emphatic and a good listener

  • You are analytical and an excellent problem solver

Waarom wil je bij ons werken

  • Reasons why you want to work at ARP

  • Because you get the chance to grow professionally and personally

  • Because you like to work in a professional informal culture

  • Because you want a role with impact and an opportunity to bring in your own ideas.

Kies vooral NIET voor ons als je

  • Please don’t choose us if you

  • Like to do the same thing every day

  • Don’t have any affinity with IT

  • Can’t handle things getting hectic sometimes

Interesse?

Solliciteer direct en stuur je motivatie en cv naar vacatures.nl@arp.com. Wil je meer weten over de vacature? Neem gerust contact op met Myrthe Caelen, onze Corporate Recruiter. Bel of app haar op +31 (0)615624362.

Wie is ARP?

ARP is al 30 jaar de snelle en betrouwbare partner op het gebied van IT-Solutions. Wij leveren niet alleen IT-producten, wij bieden totaaloplossingen op maat. Onze consultants zijn gespecialiseerd in de vakgebieden Networking & Security, Server & Storage, Workplace & Mobility en Printing & Imaging.

Wij geloven dat technologie onze klanten grote kansen biedt om voorop te lopen in de razendsnel veranderende wereld. Wij maken het hen gemakkelijk die kansen te benutten met nauwkeurig op elkaar afgestemde ICT-oplossingen die lang actueel blijven. Onze jarenlange ervaring maakt dat we niet proberen, maar presteren. Meer weten? Kijk eens op www.arpsolutions.nl